Business

Web Designers

Help & Support

You can contact us by using the contact form if you need any questions answered. Below are some FAQ's

We build Responsive Websites with the aim to highlight your Brand and to help you drive more revenue towards your Business.

We make it easy managing your website by building your website on a simple platform so you can easily edit and manage your website after completion. We will instruct you on how to manage and edit your website, but we also understand that some businesses don't have the time or maybe the confidence to handle this. We are here to help and if your require our services after completion please don't hesitate to contact us regarding our Maintenance Packages. 

GET IN TOUCH

 

SUITE 10121

77 SIR JOHN ROGERSON'S QUAY, DUBLIN 2,

D02 F540

Frequently Asked Questions

We try to cover as many frequently asked questions as possible but if there is something we haven't answered for you then please get in touch.

How do I get started?


Check out Our Packages to see if any suit your business needs. If you don't see anything that is suitable the you can simply fill in the Request A Quote form.




What deposit do you require?


After we have agreed to start work, usually we request 25% but no greater than €200 if the project is bigger than our package prices.




Do you support after website completion?


Yes absolutely! We will help you for a short period of time so you can get used to your website's dashboard. The platform is quite easy to use to add or delete images, text, products etc. After our support you can hire our services if you feel you prefer us to manage your website and any marketing. You can enquire about our Maintenance Packages.




What is GDPR?


A new European Union-wide framework known as the General Data Protection Regulation (GDPR) came into force across the EU on 25 May 2018. An accompanying Directive establishes data protection standards in the area of criminal offences and penalties. This is known as the law enforcement Directive. The GDPR and the law enforcement Directive provide for significant reforms to current data protection rules. They provide for higher standards of data protection for individuals and impose increased obligations on organisations that process personal data. They also increase the range of possible sanctions for infringements of these rules.




Is my website GDPR compliant


You will need to include a "Terms of Use" and "Privacy Policy" for your website to tell website visitors how you collect their data. We will support you to add these additional pages to your website at no extra cost to you, but we would advise you look at the regualation in detail to see how it affects your country in the EU and to seek legal advice with preparing your Terms of Use and Privacy Policy pages.




What is SSL Certification?


SSL Certificates are small data files that digitally bind a cryptographic key to an organization's details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser.




What platform do you use to build websites?


We use Wix to design and build your website. Wix have become the market leaders in website design platforms and their platform makes it easy for the end user (you) to simply drag and drop to make changes and updates to your website after completion.




Will I be able to host my website with another company/host?


Yes, you'll be able to keep your domain hosted with another company, while the design will be connected to Wix. We simply just point your website to your host servers and they will automatically propagate your website for you. You'll still need to purchase a Wix plan: These plans are paid monthly or yearly and are relatively inexpensive.




Can I get my website without purchasing a plan?


Yes as WIX is free to use, but they provide you with a wix url so if you want to connect your own domain and use any of their premium features and e-commerce solutions, then you'll need to upgrade from Free use to Premium Features and monthly/yearly fee's apply with Wix, though relatively inexpensive.




Is my website Mobile friendly?


Absolutely! This is a very important part of website design. As more and more are using smart phones and handheld devices on the go, it is vital that your website looks perfect on mobile devices. A mobile optimized site is a far more advanced website. Mobile optimized means that your website will be reformated for mobile devices. Reformatted content and optimized images will appear when the user is on their mobile device.




What is an Express Fee?


If you require your website to be designed and delivered to you faster than the normal delivery time we suggest it will take us to complete your website, an Express Fee will apply. The Express Fee depends on the size of your website and the level of work required to complete your order. We will advise you of the Express Fee when we know what resources we require to deliver your website within the faster period of time you request.




Do I require a Maintenance Package?


No. When we launch your website you will have our full support for a limited time and during this time we will show you how to maintain and update your website. If you feel that the maintenance and updating of your website may be too time consuming or you feel you don't have confidence, then we offer very affordable monthly Maintenance Packages.





Web Design

Location

Suite 10121

77 Sir John Rogerson's Quay,

Dublin 2, D02F540

PH: 01 2343785

Email: info@irishwebdesigners.com

Mon - Fri      09.00 to 17.00

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Help & Support

©2020 by Business Web Designers. Part of Irish Web Designers.